Terms of service

Welcome to Alba Andreu – Lifestyle & Shop! ♡

By accessing our website and placing an order, you agree to the following terms and conditions.

1. General Information

Alba Andreu – Lifestyle & Shop is an online boutique based in Schmerikon, Switzerland, offering carefully selected baby and children's clothing and accessories.

We currently deliver throughout Switzerland.

2. Products and Availability

We make every effort to display our products, colours, sizes and descriptions as accurately as possible.

Please note that colours may vary slightly depending on your screen settings.

All products are subject to availability. Some items are available in limited quantities.

If an item becomes unavailable after placing an order, we will contact you and arrange an appropriate solution or refund.

3. Prices and Payments

All prices are displayed in Swiss Francs (CHF).

Shipping costs are calculated according to the total weight of your order and displayed at checkout.

Orders are processed once payment has been confirmed.

4. Shipping and Delivery

Orders are normally prepared within 1–3 business days after payment confirmation.

Estimated delivery within Switzerland is approximately 2–5 business days after dispatch.

Please refer to our Shipping Policy for further information.

5. Returns and Exchanges

Customers may request a return within 14 days of receiving their order, in accordance with our Return & Refund Policy.

Size exchanges are possible depending on product availability.

Items must meet the return conditions specified in our Return & Refund Policy.

Your applicable statutory rights remain unaffected.

6. Order Information

Customers are responsible for providing accurate contact and delivery information when placing an order.

If you notice an error in your order, please contact us as soon as possible.

7. Intellectual Property

All original website content, branding, photographs and designs belonging to Alba Andreu – Lifestyle & Shop are protected by applicable intellectual property laws.

Unauthorised reproduction or commercial use is not permitted.

8. Privacy

We respect your privacy. Personal information is processed in accordance with our Privacy Policy.

9. Applicable Law

These Terms of Service are governed by Swiss law, without prejudice to any mandatory consumer protection provisions that may apply.

10. Contact

For questions regarding your order or these terms, please contact us using the details provided on our Contact Information page.

Thank you for supporting our little business!

With love,

Alba Andreu ♡